Phone Condition Guide
Understand exactly what you’re getting when you buy a device from BetterThenNewTech.
Like New
- Pristine screen and body with zero signs of wear
- 100% functional and professionally tested
- Battery health guaranteed at 90% or higher
Fair
- Heavier physical wear like dents or deep scratches
- Perfect functionality at a significantly lower price
- The ultimate budget-friendly choice
What Our Condition Grades Mean
We test and inspect every device before it’s listed on our site. Here’s what each condition means so there are no surprises when your order arrives.
Excellent
- Near-mint condition with minor micro-scratches
- Fully functional with zero mechanical issues
- Battery health guaranteed at 85% or higher-(unless purchased at 100%)
80%-100% battery health
- When buying 80% battery health you are buying a device which has a battery health of 80% or higher.
- 100% battery health is a brand new battery.
Good
- Noticeable wear including scratches or small scuffs
- Fully checked for performance and durability
- Best value for everyday reliable usage
How We Grade Every Device
We test every screen for pixel perfection, evaluate the tactile response of every button, and verify battery health against industry-leading benchmarks. Our connectivity and full-system functionality checks ensure that no detail is missed. Devices that fail to meet our rigorous 40-point inspection standards are never sold as standard grades, guaranteeing you transparency and technical excellence.
How to Choose the Right Condition for You
Understand exactly what you’re getting when you buy a device from BetterThenNewTech. We've broken down our condition grades to help you find your perfect match.
'New' Feel
Ideal for the perfectionist. Our 'Like New' devices provide a factory-fresh aesthetic and peak performance without the premium cost.
Best Value
The smart choice. Our 'Excellent' grade offers a premium feel with minor, unnoticeable signs of wear that are hard to spot.
Basic Function
Reliability first. 'Good' and 'Fair' grades are perfect for primary function, providing 100% functionality at our lowest competitive prices.
Phone Condition FAQs
Will my phone have visible scratches?
Grading ranges from 'Like New' to 'Fair'. While 'Like New' devices are virtually flawless, 'Excellent' and 'Good' units may show minor signs of previous use, such as micro-scratches on the screen or body that do not affect functionality.
What is the guaranteed battery health?
We guarantee a minimum battery capacity of 80% across all standard grades.(unless you have purchased a device with 100% battery health)Each device undergoes a multi-point inspection to ensure the battery meets our strict endurance and performance targets.
What items are included in the box?
The phone that you have purchased will come in a well protected ecofriendly shipping package to make sure your phone comes un scratched and un harmed
To minimize our environmental footprint and keep costs low for you, power adapters and earphones are sold separately unless specified in a bundle.
What is the warranty and return policy?
We offer a comprehensive hardware warranty on all devices. If the condition doesn't match your expectations, we provide a 14-day return window from the date of delivery for a stress-free experience.